FAQ

Shipping & Delivery

The entire team at CLAWS is committed to providing you an exceptional experience and will try our best to ship orders in a timely manner. Delays may occur due to COVID-19. Thank you for your patience.

We are a small company, we have partnered with a local fulfillment center in North Carolina. Within 1-4 business days of purchase, your order will be shipped and begin its journey to you!

We offer worldwide, international shipping! We are a global community dedicated to the rescue of homeless cats.

Customers are responsible for all customs-related duties and fees that may be charged upon entry to the recipient's country.

All CLAWS orders include tracked shipping. Your tracking number will be sent to the email you provided at checkout. You'll also be updated regularly about your order's journey via email until delivery.

Please note that your order number is not your tracking number.

Your order will be shipped within 3 business days of purchase. After shipment, please allow 3-14 business days for U.S. deliveries and 7-21 business days for International deliveries.

Although we try our best to ship orders in a timely manner, please expect delays during holiday season and inventory shortages.

Returns & Exchanges

Please CLICK HERE to read our Returns and Exchanges Policy.

Please email us at support@claws.co to initiate the return/exchange process!

Product Information

Please CLICK HERE to view our product size chart.

All CLAWS apparel is printed in America and made with 100% preshrunk, ringspun cotton. Our clothes are unisex with a looser fit.

Please CLICK HERE to view our product size chart for more information.

We recommend machine washing our clothes in cold water. Hang to dry.

All CLAWS prices listed online are in USD (United States Dollars).

Store Promotions

● Offers valid while supplies last

● Offers are not redeemable for cash or gift cards

● Offers not valid for previous purchases

● Offer may not be combined with any other coupons, discounts, offers, or promotions

● Offers are void if altered, copied, transferred, auctioned or sold

● Offer valid on in-stock items only

● Other restrictions may apply